Returns & Exchanges

At Jigitz, we want you to love every piece you wear, so we offer a hassle-free 30-day return policy for all unworn apparel in its original condition. If your new fashion find isn't the perfect fit, we are here to help you coordinate a seamless exchange or a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all designer tags and hygiene seals remain intact and attached.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.