Frequently Asked Questions
Everything you need to know about shopping with Jigitz
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your pieces sooner.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to start your process and receive a prepaid shipping label.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Do you ship internationally?
Yes, Jigitz ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at the final stage of checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
How should I care for my Jigitz apparel?
To maintain the quality of your garments, we recommend machine washing cold on a gentle cycle and hanging to dry. Specific care instructions are located on the inner label of each item.